Select an item to learn more.
Blue Shield
CVS Caremark Mail Service Pharmacy
Kaiser Video Visits
BlueCard Access (Health Advocacy Services)
Blue Shield (Home Away from Home program in HMO)
Blue Shield Life Referrals (EAP services)
Blue Shield NurseHelp
Blue Shield Prenatal Program
HealthEquity FSA/Commuter Benefit
New York Life Life Assistance Program
New York Life Secure Travel
New York Life Survivor Assurance Program
My Secure Advantage
New York Life Group Benefit Solutions (Health Advocacy Services)
Blue Shield Teladoc
WEX COBRA
New York Life Short-term Disability
Aflac
HealthEquity HSA (with Blue Shield Savings Plus PPO)
Kaiser Permanente of California
Kaiser Permanente of Washington
Cigna Dental
Empower 401(k) plan
EyeMed
Optum Employee Assistance Program
LegalShield
New York Life Basic and Voluntary Life and AD&D
New York Life Family Medical Leave
New York Life Long-term Disability
New York Life New York Short-term Disability
TouchCare
TouchCare
TouchCare is your personal health assistant to provide free, confidential assistance to help you take the stress out of healthcare.
TouchCare can help:
- Answer benefits questions such as copay, deductible, and out of pocket costs
- Fix billing errors and review medical claims
- Find doctors in your network and help with appointment scheduling
- Provide cost estimates for upcoming procedures
- Find alternative doctors and research doctor’s credentials
- And more!
Online Registration:
- Visit www.touchcare.com and click on member login or download TouchCare’s mobile app. Click ‘new member’ on the sign-up page.
- Upon creating your account, you will be asked to verify your email address. Find the verification email in your inbox and click ‘verify email.’
- Click the link in the email to finish registration by completing the quick intake form and release form. Finally, enter a password to create your account and open your first case.
For any questions, please call 866-486-8242 or email assist@touchcare.com
TouchCare
TouchCare is your personal health assistant to provide free, confidential assistance to help you take the stress out of healthcare.
TouchCare can help:
- Answer benefits questions such as copay, deductible, and out of pocket costs
- Fix billing errors and review medical claims
- Find doctors in your network and help with appointment scheduling
- Provide cost estimates for upcoming procedures
- Find alternative doctors and research doctor’s credentials
- And more!
Online Registration:
- Visit www.touchcare.com and click on member login or download TouchCare’s mobile app. Click ‘new member’ on the sign-up page.
- Upon creating your account, you will be asked to verify your email address. Find the verification email in your inbox and click ‘verify email.’
- Click the link in the email to finish registration by completing the quick intake form and release form. Finally, enter a password to create your account and open your first case.
For any questions, please call 866-486-8242 or email assist@touchcare.com
New York Life Group Benefit Solutions (Health Advocacy Services)
866.799.2725 (available 24/7)
My Secure Advantage
(Monday – Friday, 6am – 8pm PT)
New York Life Survivor Assurance Program
ext. 1013382 (Monday – Friday, 9am – 5pm ET)
New York Life Secure Travel
New York Life Life Assistance Program
HealthEquity FSA/Commuter Benefit
Website
Blue Shield Prenatal Program
Blue Shield NurseHelp
Blue Shield Life Referrals (EAP services)
(available 24/7)
Blue Shield (Home Away from Home program in HMO)
(Monday – Thursday, 8:30am – 5:30pm PT. Friday, 9am – 5pm PT)
Blue Shield (Home Away from Home program in HMO)
(Monday – Thursday, 8:30am – 5:30pm PT. Friday, 9am – 5pm PT)
BlueCard Access (Health Advocacy Services)
(available 24/7)
Kaiser Video Visits
CVS Caremark Mail Service Pharmacy
Blue Shield Teladoc
WEX COBRA
New York Life Short-term Disability
New York Life Short-term Disability
Group #: LK-751911 (Monday – Friday, 5am to 5pm PT)
New York Life New York Short-term Disability
New York Life New York Short-term Disability
Group #: NYD075390 (Monday – Friday, 8am to 8pm ET)
New York Life Long-term Disability
New York Life Long-term Disability
Group #: LK-964836 (Monday – Friday, 5am to 5pm PT)
New York Life Family Medical Leave
New York Life Family Medical Leave
Group #: FML751911 (Monday – Friday, 9am – 5pm ET)
New York Life Basic and Voluntary Life and AD&D
Group #: FLX965362
888.842.4462
(claims; Monday – Friday, 5am to 5pm PT)
866-607-2360
(EOI status; Monday – Friday, 5am to 3pm PT)
New York Life Basic and Voluntary Life and AD&D
Group #: FLX965362
888.842.4462
(claims; Monday – Friday, 5am to 5pm PT)
866-607-2360
(EOI status; Monday – Friday, 5am to 3pm PT)
LegalShield
Optum Employee Assistance Program
Optum Employee Assistance Program
Company access code: EastWest
(available 24/7)
EyeMed
EyeMed
Group #: 9956905 (Monday – Saturday, 4:30am – 8pm PT. Sunday, 8am – 5pm PT )
Empower 401(k) plan
Empower 401(k) plan
Group #: 556066-01 (Monday – Friday, 8am – 10pm ET; Saturday 9am – 5:30pm ET)
Cigna Dental
Kaiser Permanente of Washington
Kaiser Permanente of Washington
Group #: 1501400 (Monday – Friday, 8am – 5pm PT)
Kaiser Permanente of California
Northern CA Group #: 600859
Southern CA Group #: 129996 (Monday – Friday, 8am – 5pm PT)
Kaiser Permanente of California
Northern CA Group #: 600859
Southern CA Group #: 129996 (Monday – Friday, 8am – 5pm PT)